Refund Policy

Because our products are digital and delivered instantly, sales are final once a product has been downloaded. Please read the product description and access duration carefully before purchasing.

When we do refund

If you were charged but did not receive access, or a file is corrupted or materially not as described, contact us within 7 days and we'll make it right — either by fixing access or issuing a full refund.

How refunds are processed

Approved refunds are issued to your original payment method via Razorpay, typically within 5–7 business days. Once a refund is processed, access to the product is revoked.

Contact

For any billing or refund question, email support@toots.store with your order number (e.g. ORD-2026-0041).